Visual Voicemail Review

Visual Voicemail Review

Feb 26, 2016

Way back when, relatively early on in my smartdevice ownership life, I happened upon a service which greatly enhanced my professional life. This application had a killer feature which gave me a serious sense of legitimacy: it allowed people calling into my phone to receive custom response. Seemingly little, yes, but infinitely useful, beyond the (then) new visual voice mail capabilities.

The app/service, YouMail, was an anchor app back then. Since then, it has grown and is available on other platforms. Now, it’s known as Visual Voicemail;and it does a lot of what it used to, and a whole, whole lot more.vv3

In its base form, right off the Play Store, the app is pretty robust. One finds a standalone inbox with space for 100 messages, and the expected visual voicemail functionality, which gives folks the ability to peek in on calls and messages. It also packs in an integrated spam blocker and my favorite aforementioned feature: Smart Greeting. This retains all of the old charm, allowing set up callers to get personalized greetings, starting from the name. Another biggie is the call blocking feature, which allows users to spoof an excuse to ward off unwanted calls.

Yes, the free version is pretty nice.

YouMail gave us access to YouMail Premium and YouMail Business, two higher tiers available via paid subscription ($5 and $10 respectively). With these, even more features are added: message alerts, the ability to search texts by voice and advanced customer care options, amongst other unique features. Additionally, the Business subset adds unified inboxes and still more.

Visual Voicemail promises to be a mobile secretary, and in practice, it does this quite well. As noted, it adds a veneer of professionalism that is quite becoming; calls are answered organically, and the mailbox works as advertised. One drawback is that YouMail is rated for only three of the Big Four carriers; if one uses Verizon (or prepaid carriers/services), one is out of luck. Also, it is a bit wonky with Google Voice, so users might of that service might want to see if it works for them.

All in all, the service is even more vibrant, giving users a great option beyond boring stock voicemail. In many ways, it makes one mobile life even more flexible.

YouMail Review

YouMail Review

Jan 11, 2013

YouMail is not new in the consumer space; as a smartphone program, the folks behind it help innovate the concept of visual voicemail. It;s recently updated Android port really brings out some of the best features to the forefront.

YouMail breathes life into voicemails, bringing nice visual presentation, call management, customized greetings, transcription and more in a tidy, functional third-party package. In doing so, I think it competes well with the ubiquitous offerings from carriers.

Getting started required me getting my forwarding number setup. Visually, the app was clean, and made us of colors well, as if keeping the pop for the voice mails. The voice mails themselves retained the clean look, with great use of fonts and the corporate colors as the backdrop.

I absolutely loved the answer options (dubbed “Smart Greetings” and customizable from web portal). With this, I was able to make customized voice greetings for people who called in to my forwarded number. There was an automatic toggle that pulled in the names of the caller and based a templated response based on that, or I could make truly customized responses for folks. I could not find a way to manage this from within the app, which was a shame. I could manage text responses from within the app though.

Another big plus is the web access. YouMail is available on the web for times that I wanted to make changes and adjustments from a terminal. Ease of access is such a bonus in my book.

One major drawback is that YouMail does not work with pre-paid services, and seems to be restricted to the major Stateside carriers. That’s a lot of goodness kept from a decent amount of folks. Also, Google Voice compatibility is something I was not able to resolve while writing this review.

But still, this app does serve a valid purpose, even in an app market chock full of visual voicemail options.